Booking Terms & Conditions
Initial deposit of 25% secures your tour. 60 days out the remainder is required. Payment can be made by wire or credit card (Visa or MasterCard only)
TIMELINE FROM BOOKING TO ARRIVAL
With the initial booking 25% deposit is due (full payment if inside 75 days to arrival).2 months before arrival a Travel Handbook will be emailed to the Group Leader to help with preparations. This can be printed out or passed on to the other tour members.70 days before arrival a reminder will be sent for full payment.60 days to arrival Full Payment is due. At this stage we will also require the flight details and rooming list for the group.10-14 days to arrival Information will be sent to the group leader including contact information for your driver and our Irish office, accommodation contact information, airport arrival instructions, and weather information for Ireland. 5 days before arrival Final contact will be made to see if there are any last minute questions.
All cancellations must be submitted in writing via email to O'Shea Travel and are subject to the following per person or total tour cancellation charges:
- Deposit is non-refundable.
- If the tour is cancelled 90 days or more from arrival date, no other deduction will be charged.
- If the tour is cancelled between 60-89 days before arrival, a further 50% will be deducted.
- If the tour is cancelled less than 59 days prior to arrival the full amount of the tour will be deducted.
Please note that there are no refunds for any unused portion of any package.
O'Shea Travel Tour Packages are very popular. We will do everything possible to reserve the package of your choice but all supplies from hotel accommodation to tee times are subject to availability up until a deposit is made to secure your reservation.
O'Shea Travel will endeavor to book the accommodations you have requested but will offer an alternative of the same standard as close as possible to the location requested if your first choice is not available. Once accommodation reservations are confirmed, the cancellation policies of the various hotels will apply.
Unforeseen circumstances may prevent one or all members of the tour party to cancel their holiday before departure and emergencies can happen even to the most well prepared traveler. O'Shea Travel is not liable for loss, damage or theft of luggage or personal belongings, or for personal injury, accident or illness, or cancellation of the trip. Once you have booked your holiday to Ireland we strongly recommend that you purchase travel insurance. Please note that O'Shea Travel is not responsible for business transacted or any issues that arise between you and any third party we refer.
Passports are required for U.S. Citizens when traveling to the U.K and Ireland. Passports should be valid for six months upon return to your home country.
O'Shea Travel is not liable for any debts or claims in connection with any services whatsoever performed in conjunction with O'Shea Travel packages. O'Shea Travel functions as an intermediary and agent for suppliers in selling services which are not directly supplied by this company, such as accommodations, transportation, golfing etc.
O'Shea Travel acts on behalf of the customer and is not liable for any losses or breaches of contract or any omissions or careless actions on the part of suppliers that may result in any damage, loss, injury or irregularity to any customers for tours arranged by O'Shea Travel. Furthermore, O'Shea Travel is not responsible for any loss, injury, or damaged caused by acts of God, acts of government or other entity, wars, or any other circumstances beyond its control. To guard against such unforeseen circumstances, we very strongly recommend you purchase a travel insurance plan before you travel to Ireland.
All tour participants are fully insured as passengers in any of the vehicles used for transport as part of our tours. We are not responsible for insurance on other means of transport that may be adopted independent of the tour. Tour participants should note that the supplier/vendors providing accommodation or services for the tour operator are independent contractors, not agents or employees of the tour operator. Please note on rare occasions either your vehicle or driver could be hired in from another transport company. We choose these companies very carefully to insure the same high standard of service as we would give ourselves.
O'Shea Travel also has the right to alter the agreed price should the group passenger number reduce/increase, vendor costs increase, currency fluctuations, fuel increases or through errors made by either O'Shea Travel or its vendors. O'Shea Travel also has the right to alter the printed itinerary should the need arise due to unforeseen circumstances or to benefit the flow of the tour. O'Shea Travel shall not be responsible for any inconvenience or expense occasioned by such changes. By embarking on his/her travel, the customer accepts these terms and personally assumes all risks. All rates contained in an O'Shea Travel itinerary are valid at the time of issuance but are subject to change at any time. The tour participant individually and on behalf of the individual's heirs, spouse and beneficiaries expressly waives any claims of any nature or descriptions against O'Shea Travel arising from, or in any way attributable to, tour packages in conjunction with O'Shea Travel packages.
Please note that O'Shea Travel is not responsible for business transacted or any issues that arise between you and any third party we refer.
O'Shea Travel warrant that each client has been provided with and advised to carefully review a copy of the foregoing Terms and Conditions and that the customer fully understands that he/she is subject to said requirements and policies. By placing a deposit with O'Shea Travel, you agree to be bound by all the terms and conditions of use as set forth herein. The terms and conditions set forth herein are subject to change at any time, with or without notice to you.
The Consumer is responsible to check all travel documentation furnished to him/her. To inform him/herself of passport and visa requirements and ensure where necessary their validity. To check with the port authorities/carriers from where you are to depart whether there are likely to be any delays or other problems with flights or ferry crossings before you depart. To present him/herself at the port of departure in sufficient time prior to the designated departure time to complete embarkment requirements. The consumer is restricted by regulation of carriers and executive authority with regard to weight, type and contents of baggage etc.
All care has been taken to produce this website to an accurate standard of information regarding all issues and that of our suppliers. O'Shea Travel will not accept any responsibility for subsequent errors or omissions and in turn would welcome any notification of corrections needed.
O'Shea Travel’s policy is to react in a positive and courteous manner and to endeavor to resolve to your satisfaction any complaints you may have. We welcome any feedback, positive or otherwise, as we use this information to improve our service to you and all our customers. In the event that you have any reason to complain about your holiday, please notify our representative and the supplier of the service in question so that we can resolve the problem quickly. If you have a complaint after your holiday it must be notified in writing to O'Shea Travel within 21 days of the end of your holiday. No liability will be accepted by O'Shea Travel or its suppliers if written notice is not received within 21 days.
Please note that Irish law dictates that a tour driver is restricted in the number of hours he/she can drive daily and weekly. For every 4 1/2 hours driving a break of 45 min is required. He then can only drive for another 4 1/2 hours in a 16 hour period. After the 16 hour period driver must have 11 hours rest.
A good way to explain this is through the following examples:
Driver starts at 7 am his day is down at 11pm and he must not drive until 10am the next day. Driver starts at 7 am finish at 7 pm rest 11 hours start again at 6 am next day. Please work with your driver to adhere to the above restrictions.
Click here for more detailsed information on rule.
On occasion, if your specified vehicle is not available for your tour upon arrival, we will us a substitute with a vehicle of similar style and size. If possible we will also upgrade your tour to a larger vehicle to give even more comfort and space at no additional cost. Please note on rare occasions either your vehicle or driver could be hired in from another transport company. We choose these companies very carefully to insure the same high standard of service as we would give ourselves.
The driver assigned to your tour is provisional and subject to change at any time up to arrival. Insofar as we can, we will inform you of any change that occurs. Our drivers provide all assistance to your group and will point out places of interest en route. However, if you also require full time guiding services, an additional cost will apply. Please contact us for more information on this.
O'Shea's of Kerry (d.b.a O'Shea Travel)
2 Oakpark Dr
Tralee, Co Kerry Ireland